H2m1 takes your data privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.
H2m1 respects the privacy of every member and visitor to our platform. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using the h2m1 platform, you agree to the terms set out in this Privacy Policy.
H2m1 ("we", "Platform" or "h2m1") is the data controller responsible for the personal information you provide when using our online gaming platform at h2m1.onl. We take this responsibility seriously because we understand that your trust is our most valuable asset.
This Privacy Policy applies to all users of the h2m1 platform, including registered members, website visitors, and h2m1 mobile app users. It covers all data collection methods — from account registration through to daily platform use.
In operating our services, h2m1 collects several categories of personal data depending on the purpose and level of your interaction with our platform.
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number, photo | KYC verification, legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, customer support |
| Financial Data | Bank account number, transaction history, account balance | Processing deposits and withdrawals |
| Usage Data | Game history, activity logs, game preferences | Service improvement, fraud detection |
| Technical Data | IP address, device type, web browser, operating system | Security, technical diagnostics |
| Cookie Data | Session cookies, preference cookies, analytics cookies | User experience, website analytics |
H2m1 collects personal data through several channels depending on how you interact with our platform:
In certain situations, we may receive information from the payment processors we use to handle your deposit and withdrawal transactions, or from third-party identity verification agencies we use for KYC compliance purposes.
Every piece of data we collect has a clear and legitimate purpose. h2m1 uses your personal data for the following purposes:
H2m1 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, we share data in limited and controlled situations as follows:
We use trusted third-party companies to help manage certain operations such as payment processing, server hosting, and analytics. These providers are only permitted to use your data for the purposes of the services they provide and are subject to strict confidentiality agreements with h2m1.
H2m1 may disclose your personal information when required by law, court order, or a legitimate request from a competent authority such as the Royal Malaysia Police or a relevant government agency.
In cases where we detect serious fraudulent activity or significant security threats, we reserve the right to share relevant information with authorities or cybersecurity providers to protect the interests of our platform and other members.
Your data security is the highest priority at h2m1. We implement multiple layers of technical and organizational protection to ensure your data remains safe at all times.
H2m1 retains your personal data for as long as your account is active or as necessary to fulfil the purposes described in this Privacy Policy. Financial records are kept for a minimum of seven years in line with Malaysian legal requirements. Once an account is closed, your data will be deleted or anonymized within a reasonable period unless longer retention is required by law.
H2m1 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
You can manage cookie settings through your web browser settings. However, blocking all cookies may affect the functionality of certain parts of the h2m1 platform. Essential cookies cannot be disabled as they are required for your session security.
As a data subject, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010. h2m1 respects and facilitates the exercise of these rights:
You have the right to request a copy of the personal data we hold about you.
You may request correction of inaccurate or incomplete data.
Under certain circumstances, you may request that your data be deleted.
You may object to data processing for specific purposes such as marketing.
You may request your data in a format that can be transferred to another platform.
You may withdraw consent for data processing at any time.
H2m1 is a platform strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that a minor's data has been collected without our knowledge, we will take immediate steps to delete that information and close the account involved.
Parents or guardians who suspect their child has registered an account on h2m1 are encouraged to contact our support team immediately so that appropriate action can be taken promptly.
H2m1 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service expansion. When significant changes are made, we will:
Continued use of the h2m1 platform after notification is considered acceptance of the amended terms. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how h2m1 handles your personal data, please contact our team through the following channels:
We aim to respond to all privacy-related enquiries within 5 business days. For formal requests such as data access or deletion, the processing period is up to 30 business days.
Beyond this lengthy policy, we want you to know that your privacy is not merely a legal obligation to h2m1 — it is a core value we uphold.
All your data is protected with 256-bit SSL encryption — the same technology used by banking institutions and international financial systems.
Our identity verification process is conducted through secure channels and your document data is not retained longer than necessary.
H2m1 has never and will never sell members' personal information to advertisers, data brokers, or any third party for commercial gain.
Only h2m1 staff who genuinely require access to your data to perform their duties are permitted to do so.
All data collection and processing practices at h2m1 fully comply with the Personal Data Protection Act 2010 (PDPA) in force in Malaysia.
H2m1's security system continuously monitors the platform to detect and prevent any unauthorized access attempts to member data.
With h2m1, you don't need to worry about the security of your data. We protect your information with the latest technology so you can focus on what matters — enjoying the best gaming experience.